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How to add new labels to automations

Ginger Johnson February 2, 2024

ok.. it took me forever to find current documentation that worked annnnnd I lost it.

How do I add a new label that can be used in automations?

https://confluence.atlassian.com/automationkb/organize-your-rules-with-labels-1130727576.html

doesn't work for me- I have no 'Add label' or even that view on the side screen.  I can edit labels all day long but I need new ones..

Anyone know how to get this done?



4 answers

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Answer accepted
Kseniia Trushnikova
Community Champion
February 2, 2024

Hey @Ginger Johnson,

Just try hovering your mouse over the rule (in the Labels column), there will be the Add labels button:

Screen-Recording-2024-02-02-at-17.39.21.gif

0 votes
Laurie Sciutti
Community Champion
February 5, 2024

Hi @Ginger Johnson ~ just start typing a new label...you should see the "Create" option...

Snag_d2c5a72.png

0 votes
Ginger Johnson February 2, 2024

I just tried a browser other than Chrome and it let me type in there to create labels.  I never get the option "add labels" like it says in the documentation or your screen.  But TY that put me on a different testing path that worked.


Kseniia Trushnikova
Community Champion
February 2, 2024

@Ginger Johnson, glad to hear that! I can add labels in Chrome, though...

Yeah, I couldn't find any updated label documentation either.

0 votes
Ginger Johnson February 2, 2024

Ty for that but I can add already created labels to automations.  I need to create new labels and do not have any option for it anywhere that I can see..  

The 'edit labels' on the right only lets me edit already created labels.



screen1.png


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