How to define escalation policy to step to "next up in rotation", within
Escalation policies
Hi @Rob Hussey , welcome to the community!
Is this for on call in Jira Operations?
Here is an article from Atlassian about on call schedules
https://support.atlassian.com/jira-service-management-cloud/docs/how-do-on-call-schedules-work-in-operations/
This is an example of a escalation policy I set up recently for reference
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