I want to put a link to the issue in "Linked issues" in automation.

[keisuke1.shimizu]

Currently I am creating Jira issues with Jira Service Management automation, I would like to put {{ issues.key }} in "Linked issues" in Jira issues.

Can someone please tell me how to do this?

[Chu Dam · Accepted solution]

Hi @keisuke1.shimizu 

There is a Linked issue action in Jira Automation: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Link-issues

Then in the UI you can choose to which issue you want to link on create... or on any kind of triggers you want. 

I hope this help.
Dam.

[John Funk]

Hi @keisuke1.shimizu 

Can you provide some more details? Are you linking to existing Jira Software issues? Or are you creating a Jira Software issue when the JSM issue is created? 

[keisuke1.shimizu]

Hi @John Funk 

Sorry I'm late. I did'nt notice your reply.

We are creating a Jira Software issue when the JSM issue is created.

Currently it is set up to be listed in the Environment section, so you can enter something like {{issues.key }}, but there is no place to enter it in the Linked issues section.

[John Funk]

So, is your problem solved? I noticed that you accepted the other answer. 

[keisuke1.shimizu]

@John Funk 

No, I have not solved it yet.
If you know of a solution I would appreciate it if you could let me know.

[John Funk]

Okay - can you give me a step-by-step of what you are trying to do and what you want to happen when? 

[keisuke1.shimizu]

Thank you.

First, a Jira issue is created in JSM Automation. When a new JSM issue is created, the Jira issue is created.

[keisuke1.shimizu]

I would like to modify the information in the JSM so that when a Jira issue is created, the information in the JSM is transcribed to the Jira issue.

[John Funk]

Okay, so the JSM issue is created and you have an automation rule that creates a JSW issue. Correct? 

And you are having trouble linking those tickets when you create the JSW ticket? 

Can you share the rule that you have so far? 

[keisuke1.shimizu]

@John Funk 
Sorry I’ｍ late.

The attached image shows the rules in operation.
Areas with personal information are painted in black.

The right side of the image shows the information to be transcribed.

Currently, environment is included in the Additional fields, but we would like to include Linked issues here.
Is it possible?

[keisuke1.shimizu]

[John Funk]

Okay, if I am following you - add a Branch at the very end for Most Recently Created Issue. 

Then under that add a new action for Link Issues.

Choose the Link type that you want and then use Trigger Issue. 

This will link the Bug you created to the originally created issue that started the automation.