Is there simpler way (groovy script or restApi) to create multiple Request types and add fields?

[Krishnanand Nayak]

looking for a solution in Datacenter to automate the creation of Request Types and adding filed to the form.

[Ziad Bakhiet]

Hello @Krishnanand Nayak  

You can use automation to create requests and submit forms using APIs.

Here are the relevant resources:

• Request Creation API: Use the Jira Service Desk API to create customer requests.
• Form Submission API: For form submissions, refer to the ProForma API documentation. Check the following endpoint:

/rest/proforma/1/issue/{issueKey}/form/{formId}/submit

Let me know if you need further clarification!

Best regards,

Ziad

[Krishnanand Nayak]

i mean this screen:

[Ram Kumar Aravindakshan _Adaptavist_]

Hi @Krishnanand Nayak

To answer your question, it is possible to make a POST request to update the fields on a screen.

Something like:-

post("https://localhost:8080/rest/api/2/screens/addToDefault/10001")

You can refer to the REST API for Jira DC  for all the options avaiable.

I would suggest using the ScriptRunner Console along with the REST Endpoint, to include the fields.

Let me know if you need any help and I can try to provide an example code.

Thank you and Kind regards,
Ram

[Krishnanand Nayak]

thanks @Ram Kumar Aravindakshan _Adaptavist_ . the ultimate idea is to us SR but was stuck due to the finding the correct Rest call. Let me try your solution.