Jira automation email to display the priority of a ticket

[Mihir Ruparelia]

Hello, 

I would like to set the body of a jira automation email to specify the priority of the ticket being logged. I have tried adding {{issue.Priority.fields}} and {{issue.priority.issue}} neither of which work. 

Is there an option there I can use please?

[Mark Segall · Accepted solution]

Hi @Mihir Ruparelia - You should be able to just go with {{issue.priority}}

[Luisa Seil]

Hello, I would like to send my team all non-updated issues as an email once a week. For this I use LookupIssue and then want to display selected fields in the email. This works for everyone except priority. What am I doing wrong?

{{#lookupIssues}}
{{summary}}
 {{key}}
 {{status.name}}
 {{project.key}} 
 {{priority.id}} 
 {{assignee.displayName}} 
 {{created.mediumDateTime}} 
 {{updated.mediumDateTime}}
 <a>{{url}}</a>
{{/}}

[Joseph Chung Yin]

@Mihir Ruparelia -

Additional reference for you to take a look when you deal with smart values - https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Mihir Ruparelia]

@Mark Segall brilliant thank you, I tried that and it now displays the number which looks to be based on where that priority is in the list. 

[Mark Segall]

If you want the actual priority value, you can do this:

{{issue.priority.name}}