Legacy fields

[Ronaldo Rosales]

Hello dears.
Could you help me with 2 questions please.

In the problems module I have a field with the root cause description, I need to link subtasks which inherit the information from the "root cause description" field of the parent problem.

Finally, I would like to know how to validate that all the tasks that are created in a time interval are associated with that problem, that is, that I have not been left with unrelated tasks.

Thank you very much.

[Joseph Chung Yin · Accepted solution]

@Ronaldo Rosales -

You can accomplish copying from parent issue's field value to your manually created subtask(s) by using Automation for Jira.

Here is a sample of the automation rule for you to try - (In my example, everytime when a subtask is created, it will inherit the "Environment (text field)" value from the parent.

Here are key links for your to learn more about Automation for Jira -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/

In regard to your 2nd question, you can just conduct a JQL search for all the subtasks associated with parent issue column exposed in the query result.  Again, it is not clear on what exactly you are asking for, so using JQL is the simplest way at this time.

Best, Joseph

[Joseph Chung Yin]

@Ronaldo Rosales -

You can accomplish copying from parent issue's field value to your manually created subtask(s) by using Automation for Jira.

Here is a sample of the automation rule for you to try - (In my example, everytime when a subtask is created, it will inherit the "Environment (text field)" value from the parent.

Here are key links for your to learn more about Automation for Jira -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/

In regard to your 2nd question, you can just conduct a JQL search for all the subtasks associated with parent issue column exposed in the query result.  Again, it is not clear on what exactly you are asking for, so using JQL is the simplest way at this time.

Best, Joseph

[Joseph Chung Yin]

@Ronaldo Rosales -

Can you provide more details - i.e. Are the subtask being manually created now and manually copied the root cause description field from the parent issue?

Once you provide with updates, I can further assist.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Ronaldo Rosales]

Correct, manually, what I need is that when a task is linked to a problem, it inherits the "root cause" field from the parent.

Thank you Joseph, I will be waiting for your answer.

[Rajendra Prasad Gupta]

---

IT is a beautiful products which give me strength to do more work.