Hello,
We are trying to convert the legacy automation rules to the new automation rules but we run into some problems.
With legacy automation we used the id tag in the html of the discription field as seen below. It seems like this does not work anymore with the new automation. Am I right to assume this? Does the new automation not check the html?
This one works(Legacy automation):
This one doesn't work(New automation):
If any more information is needed please ask me.
Hello
New automation doesn't looks at html tags or ids. It will only look into actual description field content to apply operators.
You can read more on conditions here.
Cheers
Sherry
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