Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

OLA management

Jennifer Gardner
Jennifer Gardner October 25, 2018

Hi,

Is there any OLA management within Jira, like there is for SLA management?

Thanks

Jenny

Answer
Watch
Like Be the first to like this
1591 views

2 answers

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 25, 2018

I'm afraid it has nothing explicit.  I see people adding SLAs to cover OLAs and naming them with OLA in the name so they can see what they're about.

View More Comments
Jennifer Gardner
Jennifer Gardner October 25, 2018

Thank you for answering my question.

Regards

Jenny

Like
Reply
1 vote
Antonina Khirnaya
Antonina Khirnaya July 29, 2019

Hi Jennifer,

Our team has just released the HelpDesk app version with OLA. The functionality is quite basic yet, but we have great plans for its improvement.

We'll be happy if you try the app and give us feedback on the OLA functionality.

 

Cheers,
Tonya (Teamlead)

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.