Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Push Notification on Whatsapp

Aqilla Shfr
Aqilla Shfr
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 18, 2022

Hi Guys,

I would like to have a push-up notification on the customer's WhatsApp. When the agent changes the ticket status on Jira, the customer will automatically receive a WhatsApp message about the ticket status. Is there any setting or plug-in for it? 

 

Thanks

Answer
Watch
Like Be the first to like this
1460 views

1 answer

0 votes
Vamsi Kandala
Vamsi Kandala
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
December 19, 2022

Hi @Aqilla Shfr

Welcome to the community.

Please refer to this https://community.atlassian.com/t5/Jira-Service-Management/Jira-Service-Desk-have-integration-with-WhatsApp/qaq-p/1668814 

Hope this helps.

Thanks,
Vamsi

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.