1 Slack workspace with multiple assist + JSM

Is it possible to connect atlassian assist with more than 1 JSM and linked to 1 slack workspace?

1 answer

0 votes

Hello @Kevin Lim
I just tested, one WORKSPACE can be linked to different JSM projects.

Only Agent channel will be different for each project.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

*More precisely, it creates a new agent and request channel.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Like • Kevin Lim likes this

so this following is do-able?

multiple JSM -> 1 slack workplace -> multiple slack channel via assist for each JSM

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Yes, this following is do-able

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

CLOUD

STANDARD