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Assign laptop (or any other asset) to user

Roey Josefsohn January 3, 2022

I just started using Insight for managing our assets.

And I wanted to add an option to assign an employee to the asset. For example, laptop to the employee.

How do I do that?

2 answers

2 votes
Vishwas
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January 3, 2022

Hey @Roey Josefsohn 

We can do this I suppose, you need to add an attribute like "Laptop Assignee" which will be of type Jira User picker and associate this attribute to the object.

Please check out this link about attributes https://confluence.atlassian.com/insightapps/attributes-1085188613.html

Regards,

Vishwas

Roey Josefsohn January 3, 2022

I tried in the attributes to add a "loanee" attribute, type "user". but it didn't find the right group. we have a group called Rapyd General, which all the users in the company are in it, but it didn't show up in the drop-down menu.

 

Screen Shot 2022-01-03 at 17.01.22.png

Vishwas
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January 4, 2022

Hey @Roey Josefsohn 

It should show up, I tried from my end group showed up. Try without giving any group name, it should show all group of your site.

Insight.png

 

Regards,

Vishwas

Vishwas
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January 4, 2022

And group search in the dropdown we have provide exact match

Roey Josefsohn January 4, 2022

the group dropdown do not show all groups

only until the letter C

Vishwas
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January 5, 2022

Hey @Roey Josefsohn 

Did you try giving the exact name of the group there ?

Roey Josefsohn January 5, 2022

Yes, the group name is- Rapyd General

Vishwas
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January 5, 2022

Hey @Roey Josefsohn 

Not able to figure out what could be the issue. As a site admin of the cloud we should be able to search for all the groups in that dropdown. I would recommend to get in contact with Atlassian Support Team here https://support.atlassian.com/contact/

Regards,

Vishwas

1 vote
Jack Brickey
Community Champion
January 3, 2022

Hi Roey, here is some documentation on “Insights” for Cloud. You might start there. There is a dedicated section for administration. insight-for-jira-cloud 

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