Auto Download attachments to a server

[Karishma]

Is there a way to automatically download all attachments received from the request to a local server. For standard plans the attachments disappear for old requests. Manual downloading would take a lot of time.

[Benjamin]

Hi @Karishma ,

Now clear on what exactly you are wanting to do. Are you trying to download the attachments from a Jira Service Management ticket? If you want to download the file to a server, would just access the ticket from the server and select download. 

Other wise, you can try using API calls from the server. 

See post below:

https://community.developer.atlassian.com/t/download-attachment-from-rest-api/40860

Hope this helps.

[Karishma]

Our previous support portal Netsuite had a repository where we could find all attachments received and then we could download all at once. These attachments were part of separate customer cases.