AutoClose if customfield (date time picker) is < now()

[AccessHolding]

Hi all,

my team are asking for a function which close a ticket automatically if the due date passed. My question is more, there I need to put this script. As a trigger? Because this script needs to be checked at least once a day, I doubt it will be a postfunction during an transition.

Best,

Kristian

[Mark Markov · Accepted solution]

Hello @AccessHolding

Please check script runner Escalation service

https://scriptrunner.adaptavist.com/5.4.12/jira/escalation-service.html

You dont even need scripting to resolve this case

[SD Admin]

Hi @Mark Markov, is the scriptrunner applicable to Jira cloud? Thanks

[Mark Markov]

Hello @SD Admin

Yes.

https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=cloud&tab=overview