Can you upgrade 1 user to the "premium" plan on JIRA Service Management?

[Jordan Gower]

My company is already using multiple Jira products, we already have JSM in use for a few members. 

- I am the IT Manager and a 1 man band at the company
- I have used JSM for the past few years in other companies

- I want to start using JSM as my main ITSM tool 

My main question is can i upgrade my own account / license for the JSM /ITSM using the Premium plan without having to upgrade everyone else's accounts .

What are the options if possible?

THanks

[Mikael Sandberg · Accepted solution]

Hi @Jordan Gower,

Welcome to Atlassian Community!

The short answer is no, you cannot upgrade a subset of your users to a different plan. If you upgrade it applies to all licenses of the product. 

[Jordan Gower]

So the only method would be to do it under a different site domain name ( we have 2)
i assume?

thanks for the quick response much appreciated

[Mikael Sandberg]

Correct!