Can you scrape an email and create an issue in JIRA, then comment in that issue and trigger a reply email to the same email thread?
Hi @Jason Song and welcome to the community,
What exactly is your goal? I mean, isn't the built-in JSM email handler enough? In addition there are other email handlers for jira which you can use.
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I'm new to JIRA. But am looking for help in setting up the JSM email handler, so comments will trigger replies to emails.
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