Email domain verification problem

[Emma Woelk]

Hey together,

I have an issue which I cannot fix. Under https://admin.atlassian.com/ Emails / Email domains I am trying to verify a domain. All the dns settings are correctly, I made a double check and checked the dns records manually from another platform. But the backend is telling me, that the records are not set correctly. Is there something what I can do to verify my domain or do you know a workaround?

Thank you guys.

[Emma Woelk]

I fixed the issue: I removed the domain and added it again and it was working.

[admin]

I’m having same issue with email domain verification. What could be the issue after several attempts with correct information entered

[Isaac Savage]

I found that the "record value" text to include a period at the end, which was causing it to not be accepted by my host.