Hide request customer form for specific organizations or customers

[Tobias Plankl]

Hey,

Is there the opportunity to hide an request form on JSD for specific customers oder organizations? 

For Example I have User A and B. User A can only see 

this two request forms.

And User B can see this request forms.

[Mike Bowen · Accepted solution]

Hi @Tobias Plankl 

It is possible but not in one project. You could set up another Jira Service Desk with only Customer B, then they can have their own requests.

It would mean your agents have to monitor to Jira Service Desks? 

-Mike

[Tobias Plankl]

Is there no addon to do something like this?

[Mike Bowen]

Hi @Tobias Plankl 

I am not sure, but you could do a search in the Marketplace. 

-Mike