How can I disable Incident- and Changemanagement in the naviagtion of as Service-Project`?

[Stark Jürgen]

We don't use JSM as ITSM-Tool; therefore we don't need the Incident- and Changemanagement in the navigation of Service-Projects. How can i disable these entries?

[Kai Krause]

Hi and Welcome. 

you need to adjust the project settings.

1. Access Project Settings:

   • Navigate to your Service Project.
   • Click on the Project settings option in the left sidebar.

2. Manage Features:

   • Look for a section labeled Features or Modules. This is where you can manage the functionalities available in your project.

3. Disable Incident and Change Management:

   • Find the options for Incident Management and Change Management.
   • Toggle the settings to disable these features. This may involve unchecking boxes or switching off toggles.

This should do it. 

BR
Kai 

[Stark Jürgen]

Thank you for the answer,

but we use DataCenter and there is no 'Manage Features' in the Project Settings or I only don't see it!?

Kind regards

Jürgen

[Kai Krause]

My Bad, can you post a screenshoot what you want to remove ?

[Stark Jürgen]

These entries in the Projectsettings i would like to remove

[Kai Krause]

Hello, Unfortunately I don't have these points in my installation, I think it's a version issue. I will update my instance when I get the chance and let you know when I have done so.

 BR

Kai 

[Kai Krause]

Hi, I have carried out the update.

I still don't have any display of incident and change management. Maybe the display comes from a plugin? In the worst case, ask at https://support.atlassian.com.

They should know where this display comes from. :D

Br

Kai