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How customers can edit their comments on an issue through the portal screen

川目 沙英 July 8, 2024

Is it possible for customers to edit their comments entered in an issue on the portal screen? For example, can the permission scheme be changed to allow customers to edit their own comments?

1 answer

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6 votes
Answer accepted
YY Brother
Community Champion
July 8, 2024

Hi @川目 沙英 

Welcome to our community.

It's not permitted or feasible to let customers edit comments on the portal. They can add another comment to correct the previous comment contents.

Thanks,

YY哥

川目 沙英 July 8, 2024

Thank you for your answer!! It was so helpful!!

Like YY Brother likes this

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