Is it possible for customers to edit their comments entered in an issue on the portal screen? For example, can the permission scheme be changed to allow customers to edit their own comments?
Hi @川目 沙英
Welcome to our community.
It's not permitted or feasible to let customers edit comments on the portal. They can add another comment to correct the previous comment contents.
Thanks,
YY哥
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Thank you for your answer!! It was so helpful!!
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