How to automate the transition of issues in another project?

[Thomas]

Hello, community. I need your assistance.

I am using the Jira SD server version. I need the issues to be created in one project but moved to another project or projects according to defined values. For example, if the issue has a certain request type, then it is automatically moved to another project or contains a component. Is it possible to create some automatic rule that would check the issues for the required values and distribute them to different projects?

[Mikael Sandberg · Accepted solution]

You can do this if you add Automation, on server there are two versions of it, Automation Lite which is free but have limited features, and Automation Pro. 

[Mark Chaimungkalanont]

Specifically you can't _move_ an issue using Automation but you can clone the issue to the new project and the close / delete the original issue using Automation.

[Thomas]

@Mark Chaimungkalanont, can I do this with the built-in functionality or do I have to install an add-on? Could you please describe the process of creating such a rule in more detail.

[Mikael Sandberg]

You need an app to do it, the out of the box Jira do not have this feature.

[Thomas]

Thank you, @Mikael Sandberg . I tried the Automation for Jira app. It worked out very well. Thanks for the tip.

[Inna Gordin]

Yes, unfortunately you'd need to use a Workflow app to automate that (add proper workflow extension), and there are several available that can do the job:

https://marketplace.atlassian.com/search?category=Workflow&hosting=server&product=jira-service-management

[Thomas]

Thanks for the advice.

[Thorsten Letschert _Decadis AG_]

Hey @Thomas

while this might not be possible without an additional app, Jira Workflow Toolbox being one of the potential ones includes the functionality to do just that -  see an example configuration here: https://apps.decadis.net/display/JWTSDC/Move+an+issue+to+another+project

Disclaimer: I'm part of the team behind the aforementioned app.

Cheers
Thorsten

[Thomas]

Thanks! I will try his possibilities.