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I was told that I am assigned to Jira Service Management license

Hans September 1, 2022

I am new and I am an administrator to a Jira service project, but I can not much to setup, I am told that I was assigned Jira Service Management license  to my profile, but I can not see in my profile. How can I see it., when I go to Project settings, I still get error message "You can't view this page I need to be a Service Desk Agent access,  is this another level of permission, Please guide.

Thanks

Gopal

 

1 answer

0 votes
Arkadiusz Baka
Contributor
September 1, 2022

Yes, Service Desk Agent access is permission level in premission scheme. You need to correct role/group which give you this permission for project

Hans September 3, 2022

I do not see in the list, how can I get, who can add to the list

Thanks

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