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Issues with Atlassian Assist Teams App

Tracy Evearitt
Tracy Evearitt June 24, 2024

Is anyone else having issues with the Assist app in Teams for Jira Service Management?  We are working on instructions for our users as we go-live next month and the Tickets tab and View details buttons are no longer working... Does anyone else actually use this app and have any nuggets of wisdom on how to use it best?

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Tracy Evearitt
Tracy Evearitt June 26, 2024

Ended up putting in a ticket and the Development team resolved whatever the issue was.

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Charlene Clark
Charlene Clark
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August 14, 2024

Were you able to find a resolution to your problem? We are having the same issue

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Tracy Evearitt
Tracy Evearitt August 14, 2024

I would put in a ticket with Atlassian because they were able to resolve the issue for me.  I am not sure what they did however.

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