How to set the SLA timer to be in minutes rather then hours?
currently you can't setup time format. Btw, the ggod nes is that Atlassian is going to release this feature https://jira.atlassian.com/browse/JSDCLOUD-59
Hope this helps,
Fabio
Hi @Fabio Racobaldo _Catworkx_
I understand correctly that now I can not set the SLA "Time to first response" to 15 minutes?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Ho, you can do that! Please add 15m as time goal in your SLA
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Sorry @Константин Луговской but I can't retrieve the information about the error. Please could you use JIRA with US language so we can support you on that?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Goals may be left blank, or they must be defined according to the following format 4 hours 30 minutes
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It seems a browser issue on your side. I'm able to do that on my cloud instance. Please try with another browser or cleanong your browser cache first.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I tried through Safari (cleared the cache) and on another cloud instance, the error remained
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
could you try to switch to US language and try to setup 15m. I could be related to your language settings.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks
Thank you, it turns out that in Russian the minutes are "мес". Mouth in US
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Please mark my answer as accepted ;)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.