Questions about dynamic fields in JSM

[Karoline Rezende Ramos]

Hi guys, how are you?
I need some help.

I would like to create in Jira 3 levels of fields and that they were dynamic as the selection.

For example:

1 field: Office or Distribution Center
2 field: Country
3 field: Location Detail

Is there a way to do this?
Is it possible to do it via ProForma which is now native?

[Pramodh M · Accepted solution]

@Karoline Rezende Ramos 

Yes, It is possible!!

You need to create sections and add conditions to show up fields based on other field values

Here's the reference

https://support.atlassian.com/jira-service-management-cloud/docs/how-do-forms-work-in-the-issue-view

Thanks,
Pramodh

[Peter Preston]

✚1️⃣ to @Pramodh M's answer. You can do that @Karoline Rezende Ramos .

Would a detailed video on how to build conditional sections in the new form builder be helpful for you?

[Karoline Rezende Ramos]

Thank you very much for your answers.

@Peter Preston Yes, it would help me a lot, I am having a little difficulty creating these sections, because it has many particularities, if you can share will help me a lot.

[Peter Preston]

@Karoline Rezende Ramos I'm working on a video for conditional sections. I'll use an example similar to your original post above. Is there anything else you'd like me to cover? 

[Karoline Rezende Ramos]

@Peter Preston

How brilliant! No, but I have a question, is it possible to merge the form with Jira fields? For example, I created a form but I would like the requester to be able to link an issue...Have the linked issues field.

And outside of Proforma, is there another way to have dynamic fields? From behind, using JQL something like that?

[Peter Preston]

Hi @Karoline Rezende Ramos 

Merging forms and Jira fields

I'm not certain if this exact use case is on the roadmap (the ability to show the 'Linked issues' field. I'm not aware of a way to do that right now.

Dynamic fields outside of ProForma

I believe the only option outside ProForma is another Marketplace App.