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SLA Powerbox - Spent time

Rodrigo Alvarez Topa
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January 21, 2021

Hi,

I am evaluating the plugin for a client.

Is there a way to obtain the spend time of SLAs in an export or by an SQL query?

Thanks in advance

 

Rodrigo

1 answer

1 vote
Robert Dzido _Almarise_
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January 21, 2021

Hi,

Spent time is calculated live, so data is not fully stored. When SLA is finished you can extract spent time from SLA Field.

 

Best,

Robert

Jorge Miguel Gonzalez
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November 6, 2024

Pero los SLA tienen que ser distintos para distintos proyectos?

Robert Dzido _Almarise_
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November 6, 2024

@Jorge Miguel Gonzalez 

Pueden ser iguales o diferentes. Depende de la configuración
Jorge Miguel Gonzalez
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November 7, 2024

A mi el power box me piso los SLA que ya habia creado con JIRA, y tuve que eliminar todo lo que habia realizado con el power box

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