Text manipulation on smart values are not working on a custom field

[Gerardo Dalena]

Hello,

I'm struggling with something very stupid that I do not understand.

I have a custom field (select list single choice) that I need to manipulate with smart values in Automation for Jira. I'm running a test automation with manual trigger to check what the audit logs have received. The custom field is not empty in the issue, however any kind of manipulation gives me blank values. Here's some example:

{{issue.fields.customfield_10191}} -> AR0062

{{issue.fields.customfield_10191.lenght}} -> blank

{{issue.fields.customfield_10191.left(2)}} -> blank

{{issue.fields.customfield_10191.toString().left(2)}} ->blank

The automation is not editing the issue, is just making these manipulations in the audit logs. Even so, I think I have all the permissions to run these operations. Am I doing something wrong with the syntax?I believe I double checked te documentation multiple times without finding any error.

Thanks!

[Ste Wright · Accepted solution]

Hi @Gerardo Dalena 

What are you specifically trying to achieve using smart values?

Ste

[Gerardo Dalena]

Hello @Ste Wright ,

I need to extract the first 2 characters of the value.

Thanks!

[Ste Wright]

Hi @Gerardo Dalena 

It's likely because the Select List field is being read based on the option IDs, rather than the name of each value.

You could use a variable to get around this:

• Action: Create Variable
  • Name = SelectListText
  • Smart Value = {{issue.customfield_10191}}
• Action: Log Action
  • Message = {{SelectListText.left(2)}}

Ste

[Gerardo Dalena]

Hi @Ste Wright 

your trick does work, thanx a lot!

Best regards,

Gerardo D.