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Why does JSM installation create duplicate fields, resolutions and statuses?

Lior Neudorfer
Lior Neudorfer February 9, 2022

I've noticed that after installing JSM, almost always I have duplicate things automatically created - custom fields, resolutions and/or statuses. Is that a bug? How can I avoid this?

 

Example for duplicate resolutions, fields and statuses attached.

Screen Shot 2022-02-09 at 17.01.37.pngScreen Shot 2022-02-09 at 17.02.27.png

Untitled 16.png

Thanks

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Édpo César
Édpo César
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February 9, 2022

Hi @Lior Neudorfer

Welcome to the community!

Could you, please, post a pic from thuis duplicated fields?

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Lior Neudorfer
Lior Neudorfer February 9, 2022

Untitled 16.png

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Lior Neudorfer
Lior Neudorfer February 9, 2022

This is duplicate resolutions for example.

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Lior Neudorfer
Lior Neudorfer February 10, 2022

@Édpo César I also attached statuses and custom field examples. In the question itself.

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