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SLA report on tickets open to long

Lex Lucas
Lex Lucas
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May 24, 2017

I would like to be able to set up an SLA to report on - where all requests are dealt with in less than 2 weeks

 

is there a way to do this in Jira Service Desk?

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Marcel Nick
Marcel Nick July 12, 2017

Hi Lex ,

We have a JIRA Cloud Plugin which allows you to create custom charts and reports for JIRA Service Desk. Perhaps it solves your usecase.

Regards

Marcel

 

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