What are the Addon's which are used for Reporting in JSM please help me out

[Sreenadh]

Hi,

What are the Addon's which are used for Reporting in JSM please help me out.

Thanks,

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Sreenadh ,

The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.

Cheers,

Elitsa

[Sreenadh]

Hi @Elitsa Velikova _Nemetschek Bulgaria_ 

Thanks for the response...!!

Please provide me the details about Addon's which are frequently used by any organization.

Thanks

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Sreenadh ,

I don't really know what other addons are organizations using. If you need a demo of Advanced Portal Reports, you can use this link.

Cheers,

Elitsa

[Danut M _StonikByte_]

Hi @Sreenadh,

Our Great Gadgets app will be your best choice for reporting in JSM. 

Have a look over this article on our blog to see how it can help and what metrics and chart you can put in place: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management  

If you need any help, please contact us at support@stonikbyte.com.

Regards,

Danut M.