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Read-only ticket

Ronaldo Rosales June 27, 2022

Hello friends, I have a question.
Can a ticket be made read-only when it is closed? that is to say that nothing can be edited or managed.

Thanks a lot.

1 answer

2 votes
Melo
Community Champion
June 27, 2022

Hi Ronaldo,

Yes, in this case you may be able to use workflow properties.

Key: jira.issue.editable Value:false

More details at: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/#jira.issue.editable

I hope that helps.

Thanks,

Melo

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