Search Functionality - Global/Queues
Vijay Dadi
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dear Community,
Use Case :
I have an incident ITSM-7. When I search it in global search with just number 7, I get the results.
But when I search the same in queues, I don't get the results.
Did anyone has observed this behavior and is there any fix for the same.
Vijay
1 answer
Zoey Wang
Community Champion
Hi @Vijay Dadi
I gave it a try in my test environment. It seems to work for me and usually it should for us. You might wanna check it again by any chance?
Vijay Dadi
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.