Service desk / email requests - update password

[Jack Everard]

Hi 

We have received the following in our email request error logs, and its caused because the password to the associated email address was recently changed. 

[AUTHENTICATIONFAILED] Invalid credentials (Failure)

I cant find where to update JIRA with the new password. There is no option in the email requests section. 

Can anyone help?

Thanks 

[Bastian Stehmann · Accepted solution]

Hi @Jack Everard,

it should be in the project settings and there on the email-request-page.

When you choose edit, you can set a new password.

[Jack Everard]

Hi Bastian

Thanks very much. I have now located that section and can update the password. 

Jack