I'm trying to take a value from a free form text field (single line) and populate a drop down field based on what the user typed in.
However, there are 100+ different options, so I was trying to use the power of Jira and automation rules to make this maintanable for non-programmers.
I thought I could build an automation rule that uses "Lookup issues" to find an issue, then copy the field value from the looked-up issue to the current issue.
Here is my automation rule:
Everything works except the last action to edit the current "Customer" field.
Any ideas what I'm doing wrong?
Thank you~!
I figured it out. The lookupIssues project had a different context set for the "Customer" field with different values, so the automation rule couldn't set the triggering issue's "Customer" field to a value that wasn't available in the "Customer" drop down.
All fixed!
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