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The plugging in my jira cloud instance has disappeared.

Radia Bouraib February 20, 2022

HI,

 

I made a backup of my jira cloud instance
( https://douanes-mg.atlassian.net/ ) on another instance ( https://recette-douanes-mg.atlassian.net/ ) the bachup was successful but the pluging existing in the first instance  disappeared

can you tell me what happened, and what can i do

 

Best regards

Radia

1 answer

0 votes
Josh Costella
Community Champion
February 20, 2022

Backups generally do not include the plugin applications themselves. Did you already install the same plugins on the new instance? Depending on the plugin, some data may be retained in the backup. However, you would need to install the plugin on the new site in order to access it. 

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