Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Tracking tickets created two business days ago

Rob
Contributor
April 25, 2022

Hello Team...working on a filter that will provide tickets opened over the last two business days. I can use the "created date" to key on but this wont reflect tickets that came in over the weekend or holidays...is there a JQL code for this that I can use in the filter? Please advise...thank you

1 answer

1 accepted

0 votes
Answer accepted
Jack Brickey
Community Champion
April 25, 2022

Hi @Rob ,

excluding weekend in JQL is certainly messy. While you can more specifically do this in Automation, within Advanced issue search it is messy. You might appreciate a similar post here - Need-filter-for-tickets-not-updated-for-last-3-days-excluding-weekends and there are several other Community posts. I think Phil does a good job explains things so won't simply regurgitate here.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events