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View Alerts from All Teams in JSM

Kirsten Miller August 27, 2024

We started the move to JSM from Opsgenie and I cannot see all teams unless I am on a team - this is a major blocker for leadership and our testing teams. Is this on the horizon?

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bradley_mumme
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January 15, 2025

As of right now, I think, only two roles that can see all Alerts across All teams:
1. The Org Admin
2. The Product specific role called "Operations Global Admin" (Or something like that). 

I agree this is a major limitation. You need premium to create a custom role to achieve this. 

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Morgan Leblond
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September 2, 2024

Same issue.
I can't see the schedule of our others teams and all the alerts, even if I'm an admin.

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