Hi everyone,
I have received a request to see if we can have all request participants shown in the To/CC fields of an outgoing email, instead of how JSM does it by default where it sends the response to each individual request participant, therefore the participants don't see all of the contacts within the email that they receive from us.
I am aware that this can be done via Automation, but this is not really a solution, as we can't modify the From email address in Automation to be the email address associated with the Project.
Just a shot in the dark.
Thanks for you time!
Nick
