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recently updated to Jira Software 9.12.2 - report search issues

Jerrod Van
Jerrod Van March 12, 2024

recently updated to Jira Software 9.12.2 - report search issues

Since we updated Jira we have had issues with reporter name searches being sporadic. 

Normally we just search name and it pulls the user up but now if we include their last name it doesnt find the user and for some users with wont find their name at all . Our only workaround is to copy and paste their username , rather than the 1st and last name.. 

 

Any ideas?

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