work Log field

[Wendy Thorneloe]

Hi

This morning I'm getting full of messages from my team that the field Work Log has disapeared. We didn't change anything. Anyone know of any changes that would affect this?

[Steve S_]

Don't know your admin situation but consider these initial troubleshooting steps:

- It's possible it got removed from the Screen, verify that it still exists in Work items > Screens > "Screen name"

- What happens when you do a CTRL+F and type the field name?  Does the text lookup not find anything?

- What about when do you do a filter search on one of the issues that is supposed to have that field?  Can you export all fields into a CSV file and then verify that it doesn't exist?

[Trudy Claspill]

Hello @Wendy Thorneloe 

Can you provide more information?

What exactly are they looking for, and where are they looking? Can you get them to provide a screen image?

Do you have the same experience if you look in the same place?