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Dynamic Custom fields

Chris Stone
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October 26, 2015

 

Hello,

Do we have the ability to show/hide fields dynamically in the Customer Portal of the JIRA Service Desk?  One of our wishes is to make custom fields appear/disappear depending on what was checked or selected from a previous field.


Thank you

2 answers

0 votes
Dzmitry Hryb [Deviniti]
Atlassian Partner
December 14, 2018

Hi @Chris Stone,

If it's still relevant to you, this week we released Extension for Jira Service Desk Cloud, which contains the Dynamic Forms feature unavailable out-of-the-box. Feel free to try it out and leave feedback: http://bit.ly/2Cd1H7N

Cheers,

Dzmitry

0 votes
Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2015

Hello Chris, 
Notice that the option to show fields according to values from other field is already been tracked in our system, but it's not possible right now (by default).... But you can use script runner for this, I'd just highlight the following issue in case if your fields do not appear correctly

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