Are you looking for Atlassian Certified Experts?

[#1]

Dear Colleagues, Companies, and Recruiters,

I am an Expert Certified Atlassian Professional with over 10 years of cross-industry experience in banking, finance, IT, and engineering, specializing in delivering impactful solutions with the Atlassian suite, including JIRA, Confluence, JIRA Service Desk, and Bitbucket. With 18 years in IT and a recent 4-year tenure in the UAE, I bring a unique mix of global insight and regional expertise to my work.

Currently based in Abu Dhabi and holding EU residencies, I am available immediately for full-time, part-time, or permanent roles, and am flexible for both onsite and remote engagements. I’d welcome the opportunity to discuss how my skills could align with your team's goals and projects.

Certifications:
- ACP-610
- ACP-620
- ASB-615
- ASB-116
- CSM

Availability:
- Onsite/Hybrid: Abu Dhabi/Dubai
- Remote: Any location globally

Core Services Offered:
1. Atlassian Cloud Administration: Comprehensive administration for Jira, Confluence, Opsgenie, and JSM.
2. Custom Jira Service Desk Configuration: Tailored workflows, request types, branding, automation, and SLAs for seamless agent and customer experience.
3. Advanced Workflow Customization: Managing intricate workflows in Jira, including validations, conditions, and post functions.
4. Project Setup & Security: Customized configuration of issue types, screens, permissions, and security levels.
5. User and Permission Management: Efficient handling of users, roles, groups, and space permissions.
6. Third-Party Add-On Expertise: Installation, training, and support for key add-ons, such as JMWE, JWT, Scriptrunner, Zephyr, and Xray.
7. Scrum & Kanban Board Management: Expertise in creating, managing, and optimizing Scrum and Kanban boards.
8. License Management: Full support for Atlassian software and add-on licensing.
9. Advanced Reporting and Dashboards: Building powerful EAZYBI reports and dashboards.
10. Confluence Setup: Space, template, and permissions configuration for optimal collaboration.
11. Automation with No Code: Automation rule creation with Jira add-on automation.
12. Migration Services: Expertise in cloud and data center migrations for Jira and Confluence.

Past Client Highlights:
I have consulted with leading organizations globally on diverse Atlassian needs, including:

- Atlassian Partners
- Prominent UAE and African Banks
- Global IT companies
- U.S. Homeland Security
- Top U.S. digital streaming providers

This list represents a snapshot of the organizations I've supported on various Atlassian initiatives, with many more successful collaborations across industries.

Best regards,
Jawad Haider

Contact:
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