Update on transition ( bob swift ) need to update summary with multiple fields .

[siva]

in update on transition , 

i have updated that summary will be filled with ticket no, case id, username etc,

they are differentiated with a "," ( ticket no , case id , username)

if case id is not available i get ( ticket no ,, username )

how do i remove the coma's when one of the values is missing.

i need the output as ( ticket no , username )

[Reshma Begum {Appfire}]

Hi @siva,

To remove the double commas from summary field, you can add another post function using Update on Transition with RegEx. Updating the transition with below given code in your summary field will remove double commas and replace with a single comma.

%set_regex_(.*),{2,}(.*)% %function_findReplace('%original_summary%', '$1,$2')%

Please see below screenshot for reference.

Hope this helps.

Thanks,

Reshma