I have two users who need access to Jira, confluence page Data & Analytics under Analytics services Team ( AI Services)   Please advise and thanks!

• atlassian-guard
• cloud

Hi everyone, What end date do each of you use when you have deployed or completed an issue?  Or do you use the last day of the sprint?  

• cloud
• identity-manager

  Hi, Access Community! Whether you're responsible for your organization’s cloud security strategy or interested in learning how to strengthen your security posture as a part of your move ...

• atlassian-guard
• cloud
• identity-manager

User left the org and no longer with our company  but his access is given as Org and site admin   We tried deleting from the other org admin account but we are getting error message as n...

• atlassian-account
• atlassian-guard
• cloud

Hi! Does someone know what happend with sandbox? We have 2 sandbox spaces, each one of them for different clients and both of them are gone. It says that both were deleted. Thanks!

• atlassian-guard
• cloud
• sandbox

Hello    Is it possible to enable dark mode feature in the User Management section? Thanks in advance.   Regards, Jordi

• atlassian-guard
• cloud

Hello, A former employee left our company who was the only user with "org admin" access and as such we can no longer access the billing side of our Atlassian products nor are we capable of accessing...

• atlassian-guard
• cloud

I'd like to place my X-Ray subscription on hold for 3 months, is this possible OR would I need to cancel the subscription then purchase again after the 3-month period? thanks 

• atlassian-guard
• cloud

If a person works at a company and uses their personal Gmail to log into their Confluence platform... and the company's Confluence does not use Google authentication OR two-factor authentication...

• atlassian-guard
• cloud
• security

Hi, Please can anyone tell how long it will take for Atlassian Access renewal. We already made the payment but under https://my.atlassian.com/ Expiration date is still showing 16 Dec 2023 for ...

• cloud
• identity-manager

Hello everyone, I am currently working on the connection of Azure AD and have a problem with SSO. We have configured SAML/SSO and user provisioning. User provisioning works, but unfortunately SSO d...

• atlassian-guard
• cloud
• identity-manager

hi  I m ade a mistake and connect the jira to azure ad , in the process its look like something broke and I can't login again , in addition I try to create a new instant of jira but I can't cla...

• atlassian-guard
• cloud
• identity-manager

Hello, I am looking for good process in managing the jira and confluence cloud license such as if you use the itsm app for user to submit product access request, upon manager approval, the requestor...

• cloud
• identity-manager

Is it possible to request UK only based support? or is there a way that a ticket could be picked up by someone as part of the follow the sun model and manually re-routed internally to a UK based tea...

• atlassian-guard
• cloud

Good morning, I want to take the 39.00 course and i need information so my company can pay for the course. Vendor number Vendor email vendor website Vendor address training info vendor POC Cour...

• atlassian-guard
• cloud

Is there a way to write AQL to find updates in an object based on the label for example? I know that I can find records that updated in the last day (or other date criteria), but I also need to only...

• atlassian-guard

Following scenario: I am Org Admin of OurOrg. We have Access and enforce SSO for our AD/Managed Accounts. External Users require 2FA Our Customer has similar settings in their Org, CusOrg, also us...

• atlassian-guard
• cloud

Hi everyone, we enabled 2FA for our external users. They will then get an mail with a verification code which is valid for 10 minutes (As described here https://support.atlassian.com/atlassian-accou...

• cloud
• identity-manager

I understand the concepts of Authentication policies for internal and external users. However, in the following use case, it gets a bit confusing and I couldn't find official info on it: Our Org - ...

• atlassian-guard
• cloud

o

• atlassian-guard
• cloud
• language-es

I'm trying to set up a connection between Jira and Azure AD.  I can't make sense of the Atlassian instructions but I found this https://community.atlassian.com/t5/Atlassian-Access-articles/How-T...

• atlassian-guard
• cloud
• identity-manager

...tlassian cloud. Everything I've read up to this point says these managed accounts will only show up in the managed accounts section of the directory. This is seemingly not true.  For example, john.doe@a...

• atlassian-guard
• cloud

Observamos que algumas pessoas que estão criando contas para solicitar suporte não estão recebendo o e-mail de confirmação. Poderia verificar essa questão, por favor? Segue a lista de e-mails afetado...

• atlassian-guard
• cloud

Hi, I need some guidance on how best to change the language preferences across all of our existing Atlassian user base. I think when we first set up, the default language used in our Atlassian suite ...

• cloud
• identity-manager

We have different domains set up on our organization: All users have the same domain in logon name (@company1.com.br); but some users have an alias set up as @company2.com.    For ex...

• atlassian-guard
• cloud