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- Tag: addon-net.customware.plugins.connector.zendesk
Tag: "addon-net.customware.plugins.connector.zendesk"
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I am looking to set up our Zendesk / Jira integration in such a way that Jira comments are sent to Zendesk ONLY. I raised a similar question with the Zendesk Support team - they acknowledged it was...
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Jira comments not sent to Zendesk ticket from Resolved screens until an independant comment is created. To reproduce: 1) Create a Zendesk ticket and generate a Jira Issue 2) Move the ticket in...
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It's not clear to me what the relationship is between the CustomWare Zendesk Connector Plugin that I currently have installed and the Zendesk for JIRA plugin. Trying to install Zendesk for JIRA fro...
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I cannot set up mapping for the Zendesk field Task due date - it is not offered for mapping and I also cannto find it in Zendesk System nor Custom fields list. How can Task due date be synced to JI...
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Can I Link Zendesk ticket to Multiple JIRA issues via the Zendesk connector? Would bi-directional mappings work then, or one-way only? Thanks!
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Can I make sharing information from Zendesk ticket to JIRA issue not only one-way, but also make JIRA keep the information synced from Zendesk by the time of creation of the link, even if it changes ...
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Is the JIRA - Zendesk field mapping always 1:1? Is there a way to map multiple Zendesk fields to single JIRA field? For example I map multiple Zendesk text fields to be added to the bottom of Descrip...
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Hi, I've got Jira and Zendesk integrated and have several custom fields mapped between the two systems. I've noticed that when I update a custom field on 'x' screen during a workflow transition that ...
2,456 views 11 0 Deleted user December 11, 2012
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