Tag: "operation"

Situation: there is a defined team, let's say for 1st level support. For the team I have an on-call schedule, having always exactly ONE agent on call at a time. Example: This allows me to assign...

• Jira Service Management
• cloud
• jira-service-management
• jira-service-management-cloud
• on-call
• operation
• +1 more tag...