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- Tag: slas
Tag: "slas"
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...bsp; So... how to automate this PMO monthly reporting? After establishing that a monthly report is a structured summary that captures key project activities, relevant dates, SLAs (depending on w...
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I run the service desk and for most issues, our project-wide SLA rules are just fine. However, there is a regular ticket type that gets submitted where we don't actually have to act on it until a dat...
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It appears that our SLA settings work as expected to indicate when goals are met, bet when I create a filter, the SLA-related columns show no data and are all simply blank.
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