For tickets in the "Pending User" status, we have an automation that sends a reminder email to the responsible user. In the body of the email, we have this configured: Hello, We cannot continue wor...
Hi, As part of a merger, we will need to change the Jira username from email to an internal company ID. Scenario 1 works for us, and we have changed the username...
Hi everyone, I know not directly a question but more hoping to get some advice. I'm looking at changing some users username in Data Center. I've changed my own and seems to be okay, so far in re-s...
...uery for a specified user, but there was the issue if the username wasn't correct, the JSON output contained several other random users, and the automation, later on, uses transitions with invalid d...
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