Migrating from one support platform to another can feel like navigating through uncharted waters. Many organizations currently using Zendesk find themselves drawn to Jira for its powerful i...
...sing side conversations as well as field and entity sync. Separate comments such that private comments stay in Jira, while public comments go over to the client in Zendesk. This is a...
...ssues. Zendesk Support for Jira Vendor: Zendesk Installs: 15,473 Platform: Cloud, Data Center, Server Average Rating: 2.7/4 Summary: Zendesk Support for Jira enables c...
...etermine cause and scope, while the engineering team focuses on the fix (or fixes). Most emails coming through Zendesk -- our customer support tool -- are focused on product h...
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