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📣 Product Showcase: Feature Bundle - Extension for Jira Service Management

[UPDATE]

I'm excited to share the recording of our webinar on Feature Bundle for Jira Service Management. In this session, we dive deep into how our app can help you enhance incident communication and customer support.

Watch the full webinar here: Webinar: Feature Bundle for Jira Service Management

Feature Bundle is the perfect tool for service desk agents and customers using Jira Service Management. It helps you to well-strategize incident communication and offers a range of features to make your customer portal more powerful.

Ready to take your Jira Service Management to the next level?

👉 Try Feature Bundle for Jira Service Management ðŸ‘ˆ

 



When your customers make a mistake in a ticket, what happens? They call agents.

When customers don’t know where a ticket is, what happens? They call agents.
When customers want to escalate tickets, what happens? Yes, they call agents.

Now, imagine that all of it can be made without involving agents. Without calls, messages, and questions. You can save plenty of time for ticket resolving! Imagine that the edit request button appears on the portal, and it can be easily used. Cool, right? So now, let’s make it happen.

Join our free event and discover a solution for smart agents. Two dates!
Pick the time at your convenience 🙂

📆 November 15, 2023

Discover how customers can edit requests and escalate tickets, or you can inform all of them at once. Create a self-service, customer-centered portal and improve your CSAT score. Agents should focus on the ticket’s resolution, so let them.

1 comment

Mia Tamm _Simpleasyty_
Atlassian Partner
September 10, 2025

Thanks for sharing this post @Kate Pawlak _Appsvio_!

Quick heads-up: both ClickMeeting demo links aren’t working on my side (they look expired or lead to an unavailable page). Could you please check and update the links (recording or new dates)? That would be super helpful!

— Mia Tamm

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