Atlassian Account

I am trying to change my email from my old one to a new one, but it is not sending the verification email to my new email. I've tried with a few emails to test this, and it is not sending any of them...

• account-identity

Hello I'm trying to change my email address in my Atlassian account. It seems that there must be some problem because I do not receive a verification email at the new address, instead, at the old a...

• account-identity

I lts telling me I don't have access 

I have tried to sign up and create a new site however i am getting the following error every time:    Something went wrong on our end. Please try again. If this keeps happening, cont...

• account-identity

Hello, In my previous job I was also working as a Jira admin, and I have used the community quite often, published some articles and earned badges and such. When I left that job and started a new...

• account-identity

Hi there, I don´t know our Site Admin, as it is maybe a Person who already left our company. As the new Head of Productmanagement in our company I would also like to work with Jira and please need a...

• account-identity
• jira-software
• unknown-hosting-type

Hi, we receive emails from  community-do-not-reply@em.atlassian.com that have DMARC Fail error. We noticed that the sender SMTP changed, please set your DNS to allow the server: Remote Se...

• account-identity

I am trying to login to my Trello account through atlassian but I get this error: "You don't have permission to access this content It looks like your account has been" I did not get any emai...

• account-identity

Currently I am facing error message "ae95c541ebcc45fba715193108f116bb". Getting an error when trying to create a new Atlassian site. (ex.  xxx.atlassian.net) The message appears after s...

• account-identity
• cloud
• jira-software
• jira-software-cloud

HI We have change the domain and now we are not able to access our site, we are using Microsoft SSO to login into our site.   How to resolve this?

• account-identity

I was recently separated from my company and all of my Atlassian training and certifications were under my company email address. How can I get these moved to my personal email address so I can valid...

• account-identity

Hello, I know that this question is repeated., but I can not solve my problem.  I can't change the email because it asks me for the previous pass, but since I use Google to connect I don't...

• account-identity

Hi guys, actually I am member for a long time in here, but now, cannot get into my old account. If I hit Log-in button on the top, there is no login screen, just login into the on-of-the-company ac...

• account-identity

I need to delete the account so that it is completely removed from the database!

• account-identity

je n'arrive pas à me connecter sur trello et je ne sais pas comment je peux recupérer mes projets

• account-identity

Hi,   I am not able to understand the difference between Atlassian Pricing (https://www.atlassian.com/software/access/pricing) and single product (Jira, Confluence) pricing. I do not unde...

• account-identity

I receive the following error message: You don’t have permission to access this content It looks like your account has been deactivated. We've sent you an email with details of who to contact t...

• account-identity

• account-identity

When I was getting started I used Jira Software but have now moved all of my projects to Jira Work Management. I'm not using Jira software anymore and it's confusing to have to think about which Jira...

• account-identity

I am trying to setup an Atlassian/Trello account for a new employee. I have created their account however the verification email isn't ever arriving at our email server. As the administrator, I have...

• account-identity

Hi. I can't change my Account email. No verify messages are coming to my new email.

• account-identity

It's very confusing for me as an administrator to see so many normal interface elements for Atlassian products and services that we're not currently subscribed to. If it's confusing for me, imagine h...

• account
• account-identity
• automation
• project
• template

I am trying fetch audit logs for my organisation, getting error -  Payment Required. Request - curl --location 'https://api.atlassian.com/admin/v1/orgs/<org_id>/events' \ --header '...

• account-identity
• api
• event
• rest-api

I was trying to verify my account.

• account-identity

My colleague cannot get the recovery link for her Atlassian account, Admins added her to the instance it shows her last active in June but she cannot receive the recovery link in her outlook.  ...

• account-identity